Privacy

1. Introduction
Celestial Software (“we,” “us,” or “our”) values your trust. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website, services, or support.

2. Information We Collect

  • Personal identifiers (name, email address, phone number)
  • Business information (company name, role, domain)
  • Usage and technical data (IP address, browser, device, pages visited)
  • Payment or billing information (if you purchase)

3. How We Use Your Information
We use your information to:

  • Provide and maintain our services
  • Communicate with you (support, updates, notifications)
  • Process transactions or subscriptions
  • Improve and analyze performance, features, and user experience

4. Data Sharing and Disclosure

  • No Third-Party Sharing. We will never sell, rent, lease, or otherwise disclose your personal or business data to third parties for marketing or commercial use.
  • Service Providers & Subprocessors. In some cases, we may rely on trusted third-party service providers (e.g. payment processors, hosting providers, analytics services). These partners are contractually bound to use the data only for the specific purpose and to maintain confidentiality.
  • Legal Compliance. We may disclose information if required by law, court order, or in connection with legal investigations.

5. Data Security
We implement robust security protocols including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest where feasible
  • Access control (only authorized personnel can access data)
  • Regular security assessments

6. Retention & Deletion
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request or when no longer needed, we’ll securely delete or anonymize your data.

7. Your Rights & Choices
Depending on your jurisdiction, you may have rights such as:

  • Access to your personal data
  • Correction of inaccuracies
  • Deletion / right to be forgotten
  • Limiting or objecting to processing
  • Receiving a portable copy of your data

To exercise these rights, contact us at [email address].

8. Changes to This Policy
We may revise this Privacy Policy occasionally. Significant changes will be communicated to clients/email subscribers and posted on this page, with a clearly indicated “Last updated” date.

9. Contact Information
If you have questions, concerns, or requests related to your data or this policy, please contact us at:
Celestial Software
219 Brenrich Cove North
Memphis TN 38117
901-283-1970
bpence@celestialsoftware.net